Samfils Vendor Terms | Conditions

Effective November 19, 2025
This document serves as the official vendor agreement between Samfils (“Marketplace Owner”) and all registered vendors (“Vendors”).

1. Introduction

Welcome to Samfils, a multivendor marketplace where independent sellers can create storefronts, list products, and manage their own business operations. By registering as a Vendor, you agree to follow all terms outlined in this agreement.

Samfils provides the platform only. Therefore, each Vendor remains fully responsible for their own products, listings, transactions, and legal obligations. At no time does Samfils act as a seller of vendor products.

2. Vendor Eligibility

To qualify as a Vendor, you must:

Be at least 18 years old
Provide accurate and verifiable registration details
Accept these Vendor Terms and the Samfils Marketplace Terms of Use
Maintain an active payment method (PayPal, Stripe, or bank account)

Additionally, Samfils reserves the right to approve, reject, or suspend any Vendor account at our sole discretion.

3. Vendor Store Responsibilities

As a Vendor, you must:

Maintain accurate product descriptions, images, pricing, and inventory
Fulfill orders promptly and professionally
Sell only legal, safe, and original products
Communicate respectfully with customers
Keep your storefront updated and functional
Follow all marketplace policies regarding shipping, returns, and refunds

Any deceptive, misleading, or unlawful conduct may lead to immediate suspension.

4. Prohibited Products for Vendor

Vendors may not sell:

Illegal, restricted, or regulated items
Counterfeit or copyright-infringing products
Weapons, drugs, or hazardous materials
Hate-based or discriminatory content
Items that violate consumer safety standards

Samfils retains the right to remove prohibited listings without notice.

5. Commission & Fees

A platform commission is automatically deducted from each completed order. Additional fees may apply, including:

Withdrawal charges
Payment gateway fees
Transaction fees
Chargeback or dispute fees

Samfils may update fee structures, and Vendors will be informed before changes.

6. Order Processing & Fulfillment

Vendors are solely responsible for:

Preparing, packaging, and shipping orders
Setting accurate shipping charges
Using reliable shipping methods
Updating order status and providing tracking information

Failure to fulfill orders may result in penalties, visibility loss, or suspension.

7. Returns, Refunds & Cancellations

Vendors must clearly display their store policies covering:

Return and refund eligibility
Condition requirements
Cancellation terms
Exchange procedures

When disputes arise, Samfils may intervene and make a final decision based on fairness and available evidence.

8. Payments & Withdrawals

Vendor earnings become eligible for withdrawal after reaching the $10 threshold. Payments may be withdrawn through approved methods.

Samfils is not responsible for:

Vendor-provided payment errors
Delays caused by banks or payment providers
Third-party transaction fees

Vendors must ensure their payment details remain accurate.

9. Tax Responsibility

Vendors are fully responsible for:

Reporting earnings
Managing all tax obligations
Complying with local, state, and international tax laws

Samfils does not provide tax, legal, or financial advice.

10. Vendor Conduct

All Vendors must maintain:

Professional communication
Honest business practices
Compliance with consumer protection and marketplace laws

Harassment, abuse, or platform misuse may result in immediate termination.

11. Intellectual Property

Vendors must own or have legal rights to all images, logos, product designs, descriptions, and related content. Any intellectual property infringement may result in immediate account removal and further investigation.

12. Account Suspension or Termination

Samfils may suspend or terminate vendor accounts if:

Products violate marketplace rules
Orders remain consistently unfulfilled
Fraud or manipulation is detected
Excessive complaints are received

Suspended vendors may contact support to request a review.

13. Liability Disclaimer

Samfils acts solely as a hosting platform. Therefore, Samfils is not liable for:

Vendor mistakes or negligence
Product defects, inaccuracies, or safety issues
Shipping delays, delivery failures, or lost items
Customer disputes or dissatisfaction
Vendor financial losses or legal consequences

Each Vendor assumes full responsibility for their own business operations, product quality, customer service, and regulatory compliance.

14. Amendments

Samfils may modify these Vendor Terms at any time. Vendors will be notified of significant updates. Continued use of the platform constitutes acceptance of revised terms.